Cisco Certified Support Technician (CCST) Certifications

Kickstart your tech career with the Cisco Certified Support Technician (CCST) program—designed to equip learners with real-world IT skills across IT support, networking, and cybersecurity. Developed in partnership with Certiport and a team of Cisco experts, IT professionals, hiring managers, and educators, these certifications ensure you’re prepared to contribute effectively from day one.

Includes three CCST certifications:

  • CCST IT Support – Troubleshoot hardware, OS, connectivity, applications, and security threats.
  • CCST Networking – Understand network standards, protocols, infrastructures, access, and security.
  • CCST Cybersecurity – Learn essential security principles, endpoint defense, vulnerability assessment, and incident response.

Why It Matters

  • Work-Ready Validation: Demonstrates practical skills that employers trust.
  • High-Demand Job Paths: Enables roles like IT Support Technician, Network Technician, Cybersecurity Technician, or Help Desk Analyst. 
  • Industry-Designed Curriculum: Created by experts to effectively bridge education and workplace demands.
  • Gateway to Advanced Cisco Certs: Sets you up for certifications like CCNA and Cisco CyberOps Associate.

Ideal for You If…

  • You want to enter the IT field with confidence
  • You're stepping into roles like support specialist, analyst, or technician
  • You aim to build foundational skills for higher-level Cisco certifications